Support Desk User Signup

Advantages to creating a user

The primary advantage to creating a user, and using the support desk site is it offers you the ability to view all tickets across your businesses. If you have multiple contacts from your business creating tickets for various reasons, then this allows you to keep an eye on all support requests and ensure we are giving satisfactory support for all aspects of our partnership.

We are committed to providing an excellent experience with our support team, and this is one more way that allows us to be accountable for our service levels and to make sure we maintain a positive relationship with all of our clients.

Getting Started

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Set yourself up as a user. This process is very simple, but varies depending on if you have submitted a ticket via email already, or not. You can begin by going to our support desk website at: evolvewithus.zendesk.com. You will then be prompted to enter your email password.
If you have already submitted a ticket via email, then your user (email address) has already been created in our system, and all you need to do is generate a password for yourself. Click on the “Get a password” link at the bottom, which will take you to a new form where you can enter the email address you submitted the ticket from. Fill in the form, and submit it and an email will be sent to your email address with instructions on how to set your password. Follow those instructions, and you are done!
If you have not submitted a ticket via email, then you will need to create a new user using the Sign up link. Fill in the form, and submit it, and a user will be created for you, and an email sent to the address provided with instructions on how to set your password. Follow those instructions, and you are done!